In Ketogenic Health Coaching, the client and coach partner to seek client-directed lasting changes to increase overall health and well-being.
a. While it can be very helpful to develop health, I understand that the Ketogenic Health Coaching services provided by the assigned Ketogenic Health Coach from the Keto Diet App (Fjor Nutrition, Inc) are not a substitute for medical care. The scope of coaching services does NOT include diagnosis or treatment of specific illnesses or disorders.
As such, the Keto Diet App (Fjor Nutrition, Inc) and its representative coach will not be held liable for failure to diagnose or treat an illness, nor will it be liable for failure to prevent future illness.
It is understood, that if I suspect I may have an ailment or illness that may require medical attention, then I will consult with a licensed physician without delay.
b. If I, the "CLIENT", is under the care of a healthcare professional and/or am currently using prescription medications, I should discuss any dietary changes or potential dietary supplement use with my doctor, and should not discontinue any prescription medications without first consulting with my doctor.
c. I acknowledge that the advice I receive during my ketogenic nutrition coaching sessions is separate from the care that I receive from any medical facility, and that this coaching is in no way intended to be construed as medical advice or care. I should continue regular medical supervision and care by my primary care physician.
2. Personal Responsibility and Release of Health Care Related Items
I acknowledge that I take full responsibility for my life and well-being, as well as the lives and well-being of my family and children (where applicable), and all decisions made during and after the duration of my participation in ketogenic coaching.
3. Confidentiality
Keto Diet App and my Ketogenic Health Coach will keep my information private, and will not share my information to any third party unless compelled to by law or with my consent.
a. Privacy notice for recordings of conversations
Live video calls might be recorded and reviewed for quality assurance purposes only. Recorded material can be accessible by authorized personnel only. Staff with administrative access to the records are executive representatives and IT-support employees.
b. Information safety
All recordings stored on a secure server, fully encrypted and confidential. Under data protection legislation we won't use your personal data, unless we have a legal basis for doing so as set out in the data protection legislation.
c. Advising on Recording
By accepting this policy, you hereby confirm your agreement to the stated call recording terms and conditions.
4. Payments and Refunds
Payments are due at the time of service and there are no refunds for payments made to Keto Diet App (Fjor Nutrition, Inc), unless an issue of gross negligence arises.
5. Arbitration, Choice of Law and Limited Remedies
In the event that there ever arises a dispute between the Keto Diet App and myself with respect to the services provided pursuant to this agreement or otherwise pertaining to the relationship between the parties, the parties agree to submit to binding arbitration before the American Arbitration Association (Commercial Arbitration and Mediation Center for the Americas Mediation and Arbitration Rules).
a. Any judgement on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator. The sole remedy that can be rewarded to me, the "CLIENT", in the event that an award is granted in arbitration is refund of the PROGRAM FEE.
b. Without limiting the generality of the foregoing, no award of consequential or other damages, unless specifically set forth herein, may be granted to me, the "CLIENT". c. This agreement shall be construed according to the laws of the United States. In the event that any provisions of this Agreement are deemed unenforceable, the remaining portions of the Agreement shall remain in full force.